Telegram · Integrations

Summarize calls and identify follow-up

Share minimal request summaries with authorised office staff.

Client
Client
“I will bring the requested documents today. Could you notify my lawyer?”
Lawfonics AI
RequestAnalysisFor lawyer approval

Request

10:37
Law firmTelegram

For lawyer approval

Law firm

New client request: Document delivery. Awaiting lawyer approval for routing to the case owner.

10:37 · ✓✓

Request
01Request
02Analysis
03Telegram · Response ready

How it works

Welcome clients on every call

During hearings, meetings or outside office hours, clients can still leave their requests. After the required identity checks, the assistant shares only case information approved by your firm. Questions requiring legal judgment are referred to a lawyer.

Summarize calls and identify follow-up

See who called, which case they asked about and which documents are outstanding. Use call summaries to identify follow-up work. Draft clear answers and next steps from the facts entered in the case-question workspace, with final legal review left to the lawyer.

Share updates by SMS and WhatsApp

Send appointment confirmations, office directions and document lists through the client's preferred channel. Use firm-approved messages with supported integrations and communication consent, without exposing sensitive case details in open messages.

Benefits for your firm

Share updates by SMS and WhatsApp

Share minimal request summaries with authorised office staff.

Summarize calls and identify follow-up

See who called, which case they asked about and which documents are outstanding. Use call summaries to identify follow-up work. Draft clear answers and next steps from the facts entered in the case-question workspace, with final legal review left to the lawyer.

Make follow-up calls for your firm

Turn repeated calls about missing documents, meeting confirmations and case follow-up into a planned workflow. Contact clients under your communication permissions and calling rules, then pass their responses and callback requests to your team.

Connections require compatible systems, authorised access and approval by your firm. No UYAP connection is promised. Legal advice, urgent deadlines and sensitive case information remain subject to lawyer review.

Integrations

Lawfonics

Take your firm into the future

Discuss your needs, from client intake to appointments and case follow-up.

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